Privacy Policy
Effective Date: 04/08/2025
Contact: info@yorkshireautomation.co.uk
At Yorkshire Automation, your privacy matters to us. This policy outlines how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or interact with us.
1. Who We Are
We are Yorkshire Automation, a UK-based business selling digital products and renewable physical goods. Our registered office is located in the UK. If you have any questions about how we handle your data, you can reach us at info@yorkshireautomation.co.uk.
2. What Information We Collect
We may collect and process the following personal information:
- Identity Data – your name, title, and contact details
- Contact Data – email address, phone number, billing and delivery addresses
- Payment Data – transaction details (note: payment details are processed securely by third-party providers like Stripe or PayPal; we do not store full card details)
- Technical Data – IP address, browser type, device, operating system, and site usage statistics
- Marketing & Communications Data – preferences for receiving marketing from us
3. How We Use Your Information
We use your data to:
- Process and deliver orders
- Communicate with you about your purchases or enquiries
- Improve our website and customer experience
- Send updates, offers, and product news (if you’ve opted in)
- Comply with legal obligations
We will never sell your data or pass it to third parties for unrelated marketing purposes.
4. Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
- Contract – to fulfil an order or provide customer support
- Consent – for marketing emails (you can withdraw consent at any time)
- Legitimate Interest – to improve our services and website experience
- Legal Obligation – for tax and regulatory compliance
5. Cookies
Our website uses cookies to enhance your browsing experience and analyse website traffic. You can control or disable cookies via your browser settings.
For more details, please see our Cookie Policy [insert link if applicable].
6. How We Store and Protect Your Data
Your personal data is stored securely and only for as long as necessary:
- Order information is typically held for 6 years to comply with HMRC rules
- Marketing data is kept until you unsubscribe or ask us to remove it
- Digital data is stored on secure servers with industry-standard protection
We take appropriate steps to prevent unauthorised access, loss, or misuse.
7. Sharing Your Data
We may share your data with trusted third parties who help us operate our business, such as:
- Payment processors (e.g. Stripe, PayPal)
- Delivery and logistics partners
- Email service providers
- IT and website support
All third parties are GDPR-compliant and only process your data on our behalf.
8. Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Correct any inaccurate or incomplete data
- Request deletion of your data (where legally permitted)
- Object to or restrict how your data is used
- Withdraw consent at any time (e.g. unsubscribe from emails)
- Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been violated
9. Third-Party Links
Our website may contain links to other sites. We’re not responsible for the privacy practices of those websites, so we encourage you to read their policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please check back occasionally to stay informed.
Still have questions?
Get in touch at info@yorkshireautomation.co.uk and we’ll be happy to help.